Salon Policy
✽ All of our Manicures & Pedicures are one dollar per minute. For example, Spa
Manicures are $30 for 30 minutes. Spa Pedicures are $45 for 45 minutes. If your manicure
and/or pedicure was rushed and shorter in minutes, please see the Front Desk for a $20
Gift Certificate.
✽ If your Technician did not open a new implement pouch, then your
tools were not properly sanitized. Please see Front Desk for a $10 Gift Card.
✽ We
have a 10 minute grace period before & after your appointment time. If you are late,
we will not guarantee service with the same Technician and you may only reschedule once
per day.
✽ We are not responsible for last or damaged personal belongings.
✽
Children are not allowed in the spa if not receiving services.
✽ If children are
receiving services, please be specific with the front desk on that they are to receive
and not to receive. It is the guardian's responsibility to pay for any additional
upgrades.
✽ All services are a guarantee. If for any reason, you are not satisfied,
we will reperform the service within 3 days. We must be notified on the original day of
service. Clients who are not able to return within a given time frame for any reason are
not guaranteed compensation.
✽ Our prices are available in our brochure. Please
reference the process before receiving your se4vices.
✽ If you agree to an upgrade or
additional services suggested by the Technician or Staff, you will be responsible for
payment based on those changes.
✽ We will not be responsible for allergic reactions
due to certain ingredients in the products or burning due to waxing on clients who are
using acne medications, acne creams, or have sensitive skin.
✽ In order to maintain a
peaceful and calm environment, we recommended text conversations on your cell phone.
Please be courteous to our Front Desk by ending your conversation prior to speaking with
them.
✽ We greatly appreciate your business! If you have any concerns, complaints, or
comments, please do not hesitate to consult our Front Desk so that we can better serve
you in the future. We also welcome compliments and praises.
NO REFUNDS will be given.
We accept Visa and Master Card. Sorry, no checks.
Tips
may not be charged on credit cards. Cash only, please.
Gift Certificates are
available.
Appointments & Walk-ins are welcome.
Complimentary drinks come
with any service!
Thank you,
Escape Management